RETURNS AND EXCHANGES
Can I return or exchange my online purchase at a Xidingyuan wedding dress store?
SHIPPING AND DELIVERY
How much do I pay for shipping?
Can I ship my order to a post office box, APO, or FPO address??
How much duty and tax will I have to pay?
To which countries do you ship DDP?
Can I ship my order to another country?
Can I collect my order in the store?
Is my package insured?
How do I collect my order?
When will my order arrive?
How do I track my order?
PAYMENT
I have a gift card/voucher. How do I use it?
Will there be any additional costs to my order?
Why was my payment declined at checkout?
Can I save my credit card details?
When will I be charged?
In which currency will my purchase be made?
Is it safe to use my credit card online at Xidingyuan wedding dress?
What payment methods do you accept?
SIZING
Where can I find the size guide?
If my size is out of stock, how can I be notified?
What size should I order?
ORDERING ONLINE
I didn’t get an order confirmation?
How do I cancel my order?
Can I change or cancel to my order after I have placed it?
Do I need an account to place an order online?